For Customer Success
Catch the accounts quietly slipping away.
Intelital reads usage, sentiment, and org changes across your book, ranks accounts by churn risk, and surfaces the save that worked on accounts just like this one.
SignalActive seats −22%30-day trend
PatternMatches 5 prior churns12-mo lookback
Rank#1 churn riskof 180 accounts
DecisionBook an exec review79% confidence
The moment
From quiet drift to one timed save.
Seat decline, a cooling tone, a sponsor who just left. Apart they're noise. Together they're the pattern that precedes churn. Intelital catches it before the renewal call.
Meridian Health · $240k ARRrenews 74d
Live signals
Active seats down 22%30-day trend
2 tickets, tone negativesupport · 5d ago
Executive sponsor leftlinkedin · 2d ago
Matches 5 prior churns12-month lookback
Next best actionMeridian · #1 churn risk of 180
Book an exec business review this week.
Why now
Seat decline plus a lost sponsor is the exact pattern that preceded five churns. An EBR reversed three of them, and there are 74 days to act.
Confidence
79%
Every risk comes with a play that worked. CSMs see the signals and the matched save behind the call, and the result feeds back, sharpening the next one.
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