Spot Churn Risk Before It Shows Up in the Renewal
Intelital detects early risk signals so your team can intervene while there’s still time to retain the account.
Early Risk Signals Intelital Tracks
Retention risk usually starts as a change event. Intelital helps you see what changed and why it matters—so CSMs focus where impact is highest.
Leadership and org changes
Incidents and operational risk
Strategy shifts and budget pressure
Competitive displacement signals
Get to the decision makers
Focus retention work on the accounts that need it
And align stakeholders before the renewal is at risk
FAQ
Intelital ingests first-party and external signals including usage shifts, organizational changes, financial pressure, product engagement patterns, stakeholder movement, and strategic events. These signals are modeled within a continuously updated knowledge graph rather than evaluated in isolation.
See Which Customers Are Most Likely to Churn
- A ranked list of customer accounts by predicted churn risk
- Confidence scores and the signals driving each prediction
- Recommended intervention paths based on modeled outcomes
